Experimenting with workspace

What happens when 21 people volunteer to take part in a live workplace experiment? An experiment that tests what factors govern the choices people will make when asked to find a work setting for a collaborative team task? A couple of weeks ago we embarked on what was in itself an experimental formula: a kind…

Co-working and collaboration: the role of design

We spend a lot of time observing and thinking about office design and the effect it has on people’s behaviour, so what better working environment to study than the ever growing and fashionable phenomenon that is co-working space? Our interest was particularly piqued by a visit we made during last September’s Open House London weekend.…

Push that button! User feedback made easy

If you have (like me) recently taken a flight from Heathrow airport (or been to IKEA for that matter), you might have noticed the smiley feedback panels. They ask you for your views on how your customer experience has been – they are placed at strategic points, for instance just after security checks at Heathrow…

How do we choose the best place to sit?

In the era of activity based working and the explosion of choice about where to work, and not just within a conventional office, it is worth reflecting on what influences our decisions about where to sit. brainybirdz don’t have a dedicated office, so in theory we could choose pretty much any publicly available space to…