Push that button! User feedback made easy

If you have (like me) recently taken a flight from Heathrow airport (or been to IKEA for that matter), you might have noticed the smiley feedback panels. They ask you for your views on how your customer experience has been – they are placed at strategic points, for instance just after security checks at Heathrow…

How do we choose the best place to sit?

In the era of activity based working and the explosion of choice about where to work, and not just within a conventional office, it is worth reflecting on what influences our decisions about where to sit. brainybirdz don’t have a dedicated office, so in theory we could choose pretty much any publicly available space to…