Hopefully you are convinced that there is virtue in collecting data as a means to aid decision making, especially if you have read the first part of our blog series ‘What data should we collect?’. Now it’s time to think about the core question: what data is it that you should collect and how can…
It’s time for a confession: we are data scientists but very frustrated ones. Data can shine a light on so much, yet there seems to be much confusion and even anxiety about it. In the face of mounting options of easy and automated methods of workplace data collection, we often get asked what data a business…
We are always on the look out for research that can demonstrate the link between workplace design and business performance, so it was with huge excitement that we discovered Jacob Morgan’s “The Employee Experience Advantage”, with the slightly lengthy subtitle of “How to win the war for talent by giving employees the workspaces they want,…
When was the last time you completed a piece of work where you needed no input at all from anyone else? That probably depends on the exact nature of your work and role, but for most of us in knowledge-intensive work, the answer is likely to be ‘a while ago’. Increasing demands on people to not just do…
A recent post on workplaceinsight, an online publication on the design and management of workplaces, which featured the new workplace design of management consultants BCG, got us thinking about the role of science in the workplace. The article was subtitled “Pushing the art and science of workplace design”. It featured attractive pictures of the new office,…
If you have (like me) recently taken a flight from Heathrow airport (or been to IKEA for that matter), you might have noticed the smiley feedback panels. They ask you for your views on how your customer experience has been – they are placed at strategic points, for instance just after security checks at Heathrow…
This week has been an interesting one on Twitter with a variety of different hashtags highlighting relevant discussions touching upon the (intellectual) space we are occupying. So we thought we’d share some of our favourite hashtags and tweets and elaborate on how and why these matter to us. #WorkplaceDesign A very diverse and active hashtag,…
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